What happens once my complaint is received?
Once your violation complaint is received, the Department will open an investigation to determine if a violation exists (typically within 10 business days of receiving the complaint). If a violation exists, the property owner will be notified of the violation with a courtesy phone call, email, or letter. If the Town is unable to reach the property owner, a door hanger may be placed on the property. If the property owner does not address the violation after the courtesy contact, the Town may send an official notice of violation. Once that notification is received, the Town will work with the property owner to abate the violation and once the violation is removed, close the investigation. In rare circumstances, when a property owner does not abate the violation, the Town may need to work with the Town Attorney to pursue further action in Court.

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1. Do I need a permit to build a fence or a deck?
2. Who do I contact for additional questions regarding permits?
3. When do I need a zoning permit?
4. I don’t own the property; Can I still pull a permit?
5. We’re changing the name of our business do I need a new occupancy permit?
6. Will my project require BAR approval?
7. May I install a temporary sign advertising my business or event?
8. What is the zoning of my property? What uses are permitted?
9. Can I change the zoning of my property?
10. What are the setbacks for my district?
11. What’s the difference between a “by right” use and a “special use”?
12. How do I file a zoning violation complaint?
13. What happens once my complaint is received?
14. Will my neighbor know I complained?
15. What do I do if I received a notice of violation?
16. When is a site plan required?
17. Can I subdivide my property?
18. Can I operate a business from my home?
19. I cannot provide all of the required parking; Can I still locate my business here?
20. Do I need a business license?
21. What steps should I take to open a new business in Purcellville?
22. What steps should I take to relocate my business within Purcellville?
23. What is PUGAMP?
24. I own property outside of Town, can I be annexed?
25. What is the Comprehensive Plan? When do I need a Comprehensive Plan amendment?
26. What should I submit with my rezoning application?
27. I received a notice of public hearing in the mail. What does this mean? Do I need to come to the meeting?
28. How do I determine what kind of improvements I can make to my property?