Utility Service

Town Hall is open to the public, Monday, Wednesday, Friday from 9:00am - 1:00pm.  In person Appointments beyond this time can be arranged if needed. Finance Staff is available by email & phone Monday – Friday 8:30am-4:30pm.

Payment Information:  https://www.purcellvilleva.gov/326/Payment-Information

Need to set up New Utility Service? Complete the Utility Service Application and drop it in our drop box or mail it to 221 S Nursery Ave. Purcellville, VA 20132.   https://purcellvilleva.gov/DocumentCenter/View/5462/Utility-Service-Application?bidId=
*We are currently not requiring new customer’s to appear in person or have the application notarized out of an abundance of caution due to COVID-19.

Need to make new account deposit payment by credit card? Email revenueteam@purcellvilleva.gov for special arrangements.

Payment Hardship? Contact our office to discuss payment options and arrangements before disconnect occurs. Payment Plans and Financial Assistance Resources are available.  

Impacted by COVID-19? COVID-19 Federal Relief programs are provided by Catholic Charites and Loudoun Cares. The State of Emergency ended on June 30, 2021. The postponement of water disconnects has been lifted. The Town will resume water disconnects to accounts with unpaid balances in September 2021.

  • Contact the COVID-19 Emergency Fund and Helpline Today! Leave a message at 703-669-5040

Financial Assistance Resources

Tax, General utility or other inquiry?     Email: revenueteam@purcellvilleva.gov

After Hours Water Emergency? Contact 540-454-3629 to reach our on-call Maintenance Team.

Water and Wastewater (Sewer) Services

The Department of Public Works manages the water and sewer systems for the Town of Purcellville. It is important for you to learn about these systems and how they serve you and your neighbors.
Help us take care of our utilities so that we can better serve you!


Fill out a New Utility Service Application - Bring the completed application and deposit to Finance at Town Hall or return the form notarized if you are unable to appear in person.