Due to COVID-19 our office is closed to the public and staffing is limited in the building.

Payment Information:

Need to set up New Utility Service? Complete the Utility Service Application and drop it in our drop box or mail it to 221 S Nursery Ave. Purcellville, VA 20132.

Need to make new account deposit payment by credit card? Email for special arrangements.

Payment Hardship?

The next Bi-Monthly Utility Bill will mail June 1st and is due July 1st, 2020.
Utility service will not be disconnected for non-payment and penalties for payments made after the due date will be waived during the Town State of Emergency.

Payment Plan information can be found here:

Tax, General utility or other inquiry?     Email:

After Hours Water Emergency? Contact 540-454-3629 to reach our on-call Maintenance Team.

The Finance Department is composed of three divisions: Financial Services, Billing and Collection and Accounting.

Financial Services establishes and maintains sound fiscal policies for the Town; prepares the Town’s Comprehensive Annual Financial Report (CAFR) and manages the annual audit; prepares and monitors the annual operating and capital budget; cash management and investments; debt management; assists departments with the procurement of goods and services; and oversight of the Finance Department.

Billing and Collection is responsible for billing and collection of user charges for water and sewer including the registration and connection of new customers, reading of the meters; billing and collecting of taxes including real estate, personal property, business license and meals tax; delinquent account collection; daily reconciliation and deposit of receipts; and customer support services.

Accounting is responsible for accounting functions and internal financial reporting; payroll processing; accounts payable processing; general ledger and bank statement reconciliations; coordination of capital project funding and loans; fixed asset accounting and coordination of the annual inventory update; and preparation of reports for federal, state and local agencies.